How we might help. At Switchboard you can expect a data, service and reference tool for lesbians, homosexual men and bisexual and trans people – and any person deciding on factors around his or her sexuality and/or gender recognition.

How we might help. At Switchboard you can expect a data, service and reference tool for lesbians, homosexual men and bisexual and trans people – and any person deciding on factors around his or her sexuality and/or gender recognition.

Mobile us all

0300 330 0630

Unsealed 10:00-22:00 everyday

Communication us all

Obtaining chat reputation.

Mail people

Email are typically answered to within 72 several hours

Our Company Is


Friendly & Supporting


We all hear all types of telephone calls, and now we grab each one seriously. Whatever generated you phone, we’re pleased you probably did, and we should let you.

These are some issues visitors might call us for:

Details about support groups for a person who’s struggling with their gender recognition.

Assistance for a guy that has been the person of homophobic use, but possesses previously got an undesirable feel going to the law enforcement.

Contact details for an LGBT-friendly therapist.

Assistance for a lesbian teenager dumped of them homes by them folks, and just who needs a place to be.

Information on how to arrive at hometown homosexual bars for somebody with movement dilemmas.

Time and locations for a neighborhood bisexual sociable team.

Playing some includes a mom possess about their son or daughter whos trans.

All right, thus I wish to dub. Best ways to exercise?

In the event it’s very first moments, well-done. We understand how anxious may feeling, nevertheless you have chosen to take the most difficult stage.

If you should’ve called before, welcome in return!

You will get it cover the device , by e-mail or through prompt texting.

The helpline amount is

Calls towards the present amount costs the same as telephone calls to 01 and 02 amounts and are incorporated any phone call allowances you could have often on a mobile or a landline.

Our company is available between 10am and 10pm day-after-day of the week, 365 times of the entire year.

Who is going to answer the decision?

There are roughly 160 trained phone volunteers at Switchboard who all recognize as lezzie, homosexual, bisexual or trans.

Can any individual name your?

Nearly all of individuals that phone happen to be LGBT+ but all of us go for plenty of callers who happen to be contemplating dilemmas around their particular sexuality. Then you will find pals, moms and dads or members of the family of LGBT+ relatives that are wanting some independent information and support – most people welcome them!

Exactly what do we explore?

We’re in this article to listen to whatever you ought to mention. Absolutely nothing is not allowed, whenever you imagine stressed after you discover that strange sound – there’s no race, don’t rush.

Close to 4 decades men and women have already been actually talking to usa around:

  • Coming out
  • Commitment problems
  • Family members challenges
  • Problem in the office or institution
  • Much safer gender and sexual health
  • Sex for the first time
  • Interested in LGBT+ places
  • LGBT+ social and support groups

Often it brings a while to reach the heart of issues. We all comprehend it might take an individual time to make it to the main thing you really would like to explore. All of us likewise believe you will be great located to know your circumstances as well solution that’s right for you. We will heed if you happen to chat during your selection with you and hope that that you’ll feeling inspired by discovering your own systems.

Much safer sex

Something we have been devoted to talking about with our phone callers are better love to prevent the scatter of HIV as well as other escort services in Fort Worth sexually transmissible malware. Although we never determine your choices, most people endeavor to move you to alert to yours sexual health.

Exactly how long could it take for personalized call become answered?

The helpline is staffed by volunteers therefore we respond to 1000s of contacts twelve months. Some dubs lastly a few minutes, others will last very nearly an hour or so. The rate that you may be answered can depend upon the number of volunteers available at the time of your own telephone call. You attempt to endeavor to have much more volunteers on switch in the evenings and at the weekends if want happens to be top. We have been in addition keen for you to use our personal quick Messaging tool. There exists one or more way to get in touch.

If you call us you will be positioned in a waiting line. You learn how inconvenient might think, but make sure you show patience.

won’t stop. Ring in return. We should bring your name and we’ll answer it soon enough even as we can.

Should I put a message? Will you give me a call back once again?

Once you label the helpline we don’t need a call display and we dont visit your wide variety. You will not be able to allow a message and we aren’t capable return calls. Develop you already know.

This is often an important part of all of our resolve for ensure your confidentiality. Because even when we all rang amount people got kept for us on a communication, just how could you make it a point we’d staying talking with a person who’d kept the message?

Where happens to be Switchboard?

We’re situated in Islington, North birmingham – an expedient location for many of our volunteers.

Switchboard’s offices include totally accessible and comprise obtained by area fundraising and grants. Not too long ago a volunteer’s nice heritage designed that a whole new phone system can be set up. The heritage in addition allowed us to clean the great debt about construction.

Switchboard is a vivid, airy office with a separate cellphone space where volunteers answer the devices and get in touch with folks through email and Speedy texting. Often several volunteers on each shift therefore we can consult 1 for advice and provide help each additional if needed.

Imagine if the helpline happens to be closed?

We know that determing the best service is essential, especially if you want you to definitely talk to at this time. Switchboard runs from 10am to 10pm, 365 period one year in case we’re unavailable to aid you and you can’t wait until we have been situation words series and Shout can really help.


PO Field 7324LondonN1 9QS

Switchboard LGBT+Registered Charity296193